The burst pipe at 2am does not go to voicemail
Emergency work goes to whoever answers. Alenta answers, triages the urgency, and books the van before the customer dials the next number.
About a minute to a working agent. Nothing goes live on your site until you install the snippet.
A part-time receptionist starts around $2,000 a month and goes home at five. This does not, and starts at $39.
You are under a sink when the phone rings
You cannot answer with your hands in a drain, and the caller with a flooding kitchen will not wait. By the time you listen to the voicemail at six, somebody else has done the job.
What happens, in order
- 01
It learns your service area
ZIP codes you cover, your service call fee, what you will not take on.
- 02
It triages
A dripping faucet and an active leak get different urgency and different slots.
- 03
It books or escalates
Routine work onto the calendar; a genuine emergency straight to your phone.
- 04
You arrive informed
Job type, address and what the customer said, attached to the appointment.
Built into the conversation
- Service-area check before it promises anything
- Emergency versus routine triage with different routing
- Service call fees quoted from your own published rates
- Job details and address on the calendar event
- Overflow phone answering so nothing rings out
Common questions
Will it quote a repair price?
It quotes what you publish — service call fees and standard rates. It will not guess at a repair it cannot see, and says so.
Can it wake me for real emergencies only?
Yes. Routine work books itself; only what matches your emergency rules reaches your phone at 2am.
Point it at your site and watch it read.
About a minute from pasting your URL to talking to a working agent. Nothing appears on your website until you install the snippet yourself.
A part-time receptionist starts around $2,000 a month and goes home at five. This does not, and starts at $39.
See plans and book a demoIf your agent does not capture a single lead in its first 30 days live on your site, that month is free.
A lead means a visitor who left contact details or booked an appointment — a number you can read off your own dashboard, so neither of us has to take the other’s word for it. It has to be installed and your site has to be getting visitors; we cannot conjure traffic that is not there.