Conversations show up in the funnel you already report on
Conversation starts, qualified leads and confirmed bookings fire as GA4 events, so the agent's contribution sits next to every other channel instead of in a separate tool.
About a minute to a working agent. Nothing goes live on your site until you install the snippet.
If the events do not move your funnel numbers, the guarantee below applies and you stop paying.
A tool that reports only on itself always looks good
Any vendor dashboard will tell you it is working. The number that matters is what happened to your conversion rate overall, and that lives in your analytics, not ours.
What happens, in order
- 01
Connect GA4
Point Alenta at your measurement id.
- 02
Events start flowing
Conversation started, lead captured, booking confirmed, escalated to human.
- 03
Report as usual
Build the funnel in GA4 with your existing segments and attribution.
Built into the conversation
- GA4 events for conversation start, lead, booking and escalation
- Campaign and source parameters preserved
- Works with your existing conversion definitions
- No separate analytics login to remember
Common questions
Does this replace your dashboard?
No, it complements it. Ours has the transcripts; GA4 has the cross-channel picture.
Can I mark a booking as a conversion?
Yes — the events arrive like any other, so you mark them as conversions in GA4 directly.
Point it at your site and watch it read.
About a minute from pasting your URL to talking to a working agent. Nothing appears on your website until you install the snippet yourself.
If the events do not move your funnel numbers, the guarantee below applies and you stop paying.
See plans and book a demoIf your agent does not capture a single lead in its first 30 days live on your site, that month is free.
A lead means a visitor who left contact details or booked an appointment — a number you can read off your own dashboard, so neither of us has to take the other’s word for it. It has to be installed and your site has to be getting visitors; we cannot conjure traffic that is not there.