AI connectors (MCP)

What it is

Each business on Alenta can switch on an official MCP connector. With it, people can ask about the business, check prices and policies, check appointment times and book, or leave a message, from ChatGPT, Claude, Perplexity and other MCP clients.

No sign-in is needed. End users don’t create an Alenta account.
Only the business’s public information is exposed: what it already shows customers on its website.
Each connector belongs to one business. It can’t read other businesses or any Alenta account data.

Connector URL

Every business has its own URL in this format:

https://alenta.ai/api/mcp/<business-slug>

Where to find it:

As a customer: the business shares it, for example with an “Add to Claude / ChatGPT” button on its website.
As the business owner: in the Alenta dashboard, open your agent, then Deploy → AI Connectors, and copy the URL.

Add it in Claude

From the Claude directory

Open the connector directory in Claude and search for “Alenta”.
Choose Connect and paste the business’s connector URL when asked.

As a custom connector

Go to Customize → Connectors → Add custom connector.
Paste the business’s connector URL and save. No authentication is needed.

Add it in ChatGPT and Perplexity

ChatGPT

Open Settings → Apps & Connectors. Turn on developer mode under Advanced if the option to add a custom connector isn’t shown.
Create a new connector, paste the business’s connector URL, and choose no authentication.

Perplexity

Open Settings → Connectors and add a custom remote connector.
Paste the connector URL, set transport to Streamable HTTP, and authentication to none.

Other MCP clients work the same way: add a remote server with the URL, Streamable HTTP, no auth.

Tools

Read tools only return information. Write tools send something to the business, so your AI app should confirm with you before using them. A business can switch off any tool, so you may see fewer than listed.

get_business_infoRead
Business contact, hours and location
Contact details, opening hours and address.
ask_businessRead
Ask the business a question
Answers a free-form question from the business's own information.
get_pricingRead
Prices and plans
Published prices and plans.
get_policiesRead
Policies (refunds, cancellations, returns)
Refund, cancellation and return policies.
search_productsRead
Search products
Products the business sells, with descriptions and prices where available.
get_promotionsRead
Current offers
The business's own current offers. Only returned when you ask about offers or discounts.
leave_messageWrite
Send a message to the business
Sends the business your name, contact details and message.

Appointment tools

These only appear when the business has appointments switched on and has bookable services.

list_servicesRead
Bookable services
Services you can book, with duration and price.
check_availabilityRead
Check open appointment times
Open times for a service on a given date.
book_appointmentWrite
Book an appointment
Creates a booking request with the business using the details you give.
cancel_appointmentWrite
Cancel an appointment
Cancels an upcoming booking. Needs the booking reference (APT-…) and the email it was booked with.

Data and privacy

Alenta receives only what your AI app sends in a tool call, such as your question, or your name, contact details and message. It does not receive the rest of your conversation.
Messages and booking requests go to the business you sent them to.
Rate limits apply to every connector to prevent abuse. If you hit one, wait a moment and try again.

See the Privacy Policy for details.

For business owners

In the Alenta dashboard, open your agent and go to Deploy → AI Connectors. From there you can:

switch the connector on or off;
switch off individual tools you don’t want AI apps to use;
copy your connector URL to share with customers.

Appointment tools follow your agent’s appointment settings.

Support

Email info@alenta.ai or see the support page. Include the connector URL and the AI app you’re using.